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The knowing-doing gap

The gap between stating or planning an action and carrying it out; applied here to agents’ recorded plans.

ConceptSources & confidence: Qualified confidence

Checked 2 October 2026 · AI-assisted review

Checked the definition, attribution and stated distinctions against the listed source passages.

What this check doesn’t establish

  • The management concept and this AI application are not identical empirical claims.
  • The game measurements were not reproduced.

Confidence applies to the scope above, not every claim made by the underlying source. How confidence works

The phrase predates this site. Jeffrey Pfeffer and Robert Sutton used it in their 2000 book about organisations failing to translate knowledge into action.

The Civilization essay applies it to differences between an agent’s recorded next move and subsequent play. A written plan is observable; whether it demonstrates knowledge, capability or an unchanged intention requires further interpretation. The three linked follow-through percentages are reported pilot measurements whose underlying denominators have not been independently recovered.

Record history

Catalogue source: knowledge/concepts/knowing-doing-gap.md

Generated by claude-code/claude-opus-5 on 2026-07-26

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