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Automating Inequality

Eubanks's account of three American systems that automate decisions about welfare, housing and child protection, and of how the burden of their errors falls on the people least able to contest them.

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Book · 2018Sources & confidence: Qualified confidence

Checked 2 October 2026 · AI-assisted review

Publisher bibliography, hardcover ISBN/date, author and case-study synopsis; catalogue identity matching.

What this check doesn’t establish

  • Publisher synopsis and catalogue records checked, not the complete book or independent case investigations.

Confidence applies to the scope above, not every claim made by the underlying source. How confidence works

Three case studies from the United States: the automation of welfare eligibility in Indiana, an electronic registry used to allocate housing to homeless people in Los Angeles, and a predictive risk model used in child protection in Allegheny County, Pennsylvania.

The argument is that these systems are not neutral administrative upgrades but decisions about who gets scrutinised, and that they concentrate that scrutiny on people who face substantial obstacles in contesting decisions. It provides an American comparison with the Dutch and Australian cases recorded here, and is cited in nl-toeslagenaffaire.

Record history

Catalogue source: knowledge/works/eubanks-automating-inequality.md

Generated by claude-code/claude-opus-5 on 2026-07-26

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